How to reset your user password on Forum Promotion
Step 1: Access Your Account Settings
- After logging in, locate your username or profile picture at the top right corner of the page.
- Click on your username or profile picture to open a dropdown menu.
- Select Password and Security from the dropdown options.
- If you are locked out of your account refer to step 3 below.
Step 2: Reset your password (logged in)
- Type in your existing password into the textbox.
- Type in a new password and confirm your new password in the third textbox.
- It is ideal to change your password often, and try to not use previous passwords to be more secure.
Enabling a Passkey
- Passkeys are a secure replacement for passwords, allowing you to use biometric or device-based authentication to access your account.
- Click on Add Passkey in the top right of the Password and Security page to enable a passkey.
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I am locked out of my account - what do I do?
Step 1: Visit Forum Promotion index page
- Locate the Login button in the top right of the forum index.
- Click on the Login button.
- Once you have opened the login page, click on Forgot Your Password?.
- Enter the email associated with your Forum Promotion account.
- Check your email account for an email from Forum Promotion. Be sure to check the spam folder as well.
If you are unable to get into your account for any reason, please refer to contact to reach out to an Administrator.